26 Craig B 2 weeks ago I don't know the Wildwood people, but I do know it isn't a slam against them to contact Joe or Stephen yourself to address a problem. One or both of them would be dealing with your issue eventually anyway, and they aren't going to let a fret installation detail befoul your experience with a Custom Shop guitar. Neither of them are wired that way. And they are great gentlemen to deal with. Paul/FF909 Thanks Paul. Do you know the best way to contact either of them? I’m going to try to work it out through Wildwood first, but if that fails, then I’d like to contact Joe or Stephan.