26 Falcon64 6 months ago I don't think you can make a general statement about all the techs at GC. I live in a guitar town (Austin). We have 3 Guitar Centers and a few local shops that have been around for years. The tech at the GC nearest me knows his stuff and guarantees his work. I think he enjoys working there with guys his age. They are all real players, no posers. The main thing is to be able to tell the tech what you want. Know about the strings you are using, action, etc. Everybody is different. If he's any good he will ask you questions. If you see high turnover in employees, that's a problem. This store has had the same core guys for over 2 years. If your guitar is 50-60 years old, you might not use GC. My favorite techs for vintage stuff are no longer with us.